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October 12, 2005
Beta Player update issue
Beta Player update issue: Emmy Huang noted yesterday that the auto-update mechanism for the new Macromedia Flash Player has been turned on, but that those who installed a beta 8.0 will have to manually visit the Player Download Center to update. (If you attempt to auto-update a beta player, you'll see the permission dialog, then a download, then an error alert which doesn't describe what to do next.) This will likely come up on developer mailing lists, from those who don't harvest weblog news, but I'm more concerned about consumers who were told of the beta by commercial press... if Joe Sixpack found the compatability-testing beta and installed it, then there may be difficulty when it acts like betas sometimes do. Action item: Here's what we may see over the next 30 days or so -- Symptom: "Player had an error when updating!" Cure: "Please visit Player Download Center and do a clean install -- this will get rid of all beta bits on your system and allow a normal update again." If you can help out any fellow sufferers here, then I'd sure appreciate it, thanks! Update: There's now a technote, which now explains the situation as "a known issue"....
Posted by John Dowdell at October 12, 2005 12:40 PM
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