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March 12, 2007
Site support plans
Site support plans: Evolt has a good discussion on how to set up after-delivery support for websites, so that the client can come back to the developer with problems, but not become a drag upon the developer. People discuss per-period and per-incident pricing, levels of support to bundle into a sale, more. Tricky problem.
Posted by JohnDowdell at March 12, 2007 03:42 PM
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