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August 23, 2007
Moviestar problem
Moviestar problem: The Labs page is very clear... Step #1 says "Important: All users should uninstall any currently installed Flash Player before installing the beta". Yet various consumer sites are linking to the download directly -- their audiences not only don't need this pre-release, but many of those sites strip the guidance about uninstalling prior versions first. As Mike Fahy saw, this leads consumers to blame Flash, for errors in judgment and fact from the reporters they follow. If you see anyone who's not a developer wanting this pre-release, could you steer them straight, please? If you know someone who has installation problems, the first thing to do is to run the uninstaller, as the Adobe docs make clear. I'll see if it's possible for the Adobe site to do a referrer check on incoming links to the downloads. Summary: Consumer sites shouldn't be pointing here, and if they do, they really should reinforce the docs, not cut 'em out.
Posted by JohnDowdell at August 23, 2007 07:56 AM
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Comments
This is exactly the reason why we added a dialog that explicitly states you are installing a pre-release version of Flash Player.
Not that anyone reads it, right? ;-)
best,
Emmy
Posted by: emmy huang at August 23, 2007 02:54 PM
Hey,
Isn't this the exact opposite from what you are saying about the real player beta?
http://weblogs.macromedia.com/jd/archives/2007/07/real_problem.cfm
Evert
[jd sez: Not sure. How?]
Posted by: Evert at August 23, 2007 04:17 PM
The Real player was "stealing" one format already assigned to another player (Flash in this case) and lowering the compatibility (Real could play Flash movie up to version 6 or 7), and this was happening without notifying the user that could end up with an empty space in the browser window. I don't see the relation with the problem above, althought making the link of the download directly avaibale is Adobe responsibility (I believe)
Posted by: Emanuele Cipolloni at August 24, 2007 07:46 AM