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December 05, 2007
Adobe Updater note
Adobe Updater note: Link goes to a technote about how to turn it off. Why might you want to? Because sometimes it spins its wheels at 100% processor utilization. When does it do this? I'm not sure; what I hear back from engineering is "in certain network situations", but I don't know what those are. There are also reports of problems with Apple's "File Vault" encryption utility. Anyway, if you see a problem with the automatic updater, then please uncheck the "automatically check for updates" option. You can manually check for updates at the Updates page, same as before. We've got this situation logged for a fix, but I'm not sure of the timeframe... sorry for any hassle in the meantime.
Posted by JohnDowdell at December 5, 2007 12:14 PM
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Comments
Software update has never worked for me. It downloads the updates, then fails to install them with a horrible uninformative alert at each sage.
I do use FileVault. It is a bit more than a utility. It encypts the whole of the the user's home directory on the system and it's not practical to switch it off for a bit then turn it back on. (It would take very a long time to do and would defeat the point of using FileVault in the first place.)
Good to read that the problem is logged, and I look forward to the fix.
Posted by: creacog at December 5, 2007 12:37 PM
Why might you want to? Because sometimes it spins its wheels at 100% processor utilization.
Actually, I want to because it's REALLY annoying. I understand wanting to keep everything up-to-date, but constant popups about updates to apps I don't even use is definitely not appreciated.
Thanks for the link though.
Posted by: Rich Rodekcer at December 5, 2007 01:41 PM
Thanks for the link. Actually, my problem is not 100% CPU, but instead when I am behind our corporate proxy server, and Updater can't connect to the internet - it simply hangs indefinitely. The cancel button does not work, and I have to force kill it. I appreciate the link to the tech note :)
Posted by: Peter Mularien at December 17, 2007 09:44 AM
Yes, Adobe Updater does not honor the Operating System's proxy settings, and tries to go directly on port 443 out to the wide world.
The proxy server stops it of course, and then the updater can't figure out what went wrong and gets into a little loop.
Adobe, please get the Updater to respect system-wide proxy settings!
[jd sez: I don't think anyone who might actually work on the Updater would find this old blogpost, particularly as your port request is on a different topic than how to turn off its automatic checks. Using the wishform would give you a better return for your typing time.]
Posted by: connectionfailure at March 26, 2008 09:37 PM